Frequently Asked Questions
Bamboo Bum nappies are thoughtfully designed to combine superior quality, comfort, and sustainability. Unlike regular disposable nappies, which often contain harmful chemicals, perfumes, and materials that can irritate delicate skin, Bamboo Bum nappies are made from bamboo fabric and are 100% organic. This naturally hypoallergenic material is gentle on your baby’s sensitive skin, offering a soft, breathable, and chemical-free experience.
Additionally, our nappies are biodegradable, making them an eco-conscious choice that helps reduce landfill waste.
With features like a snug, flexible fit, wetness indicators, and 12-hour leak-proof protection, Bamboo Bum nappies provide unparalleled convenience and peace of mind for parents.
Choosing the right size is essential for your baby's comfort and preventing leaks. Bamboo Bum nappies are sized based on your baby’s weight, and we provide a detailed size guide on our website to make it easy for you. If your baby is between sizes, we recommend sizing up for a snug but comfortable fit that allows room for movement.
Still unsure? Try our Sample Packs to test the size and fit before committing to a larger pack. If you have any questions, our friendly team is here to help - just reach out, and we’ll guide you to the perfect fit for your little one
Yes, both our nappies and packaging are completely plastic-free! At Bamboo Bum, we are deeply committed to sustainability and reducing environmental waste. Our nappies are crafted using biodegradable materials, including organic bamboo, and are free from harmful plastics, toxins, and synthetic additives. Additionally, our packaging is made from eco-friendly, recyclable, and biodegradable materials, ensuring every part of your purchase is kind to the planet. By choosing Bamboo Bum, you’re making a conscious choice to reduce plastic waste while providing your baby with safe and gentle care.
Yes! Bamboo Bum nappies are specifically crafted to minimize the risk of nappy rash. The organic bamboo fabric is naturally antibacterial, breathable, and ultra-soft, which helps to prevent moisture buildup and reduce skin irritation. Free from harsh chemicals, perfumes, and dyes, our nappies are ideal for babies with sensitive skin. By using Bamboo Bum, you’re choosing a nappy that prioritizes your baby’s comfort and health, keeping their delicate skin dry, protected, and irritation-free.
Absolutely! With their high absorbency and leak-proof design, our nappies are perfect for overnight use. Bamboo Bum nappies provide up to 12 hours of leak-proof protection, keeping your baby dry and comfortable.
Our nappies feature a wetness indicator to let you know when it’s time for a change.
No, Bamboo Bum nappies are free from chemicals, fragrances, chlorine, alcohol, and lotions, ensuring only the safest materials touch your baby’s skin.
Bamboo Bum nappies are designed to biodegrade, typically within 75-180 days in a landfill.
We recommend disposing of nappies as per usual in a waste bag, ideally one that is eco-friendly, non-plastic, and biodegradable. While our nappies are designed to break down naturally in landfills, using biodegradable waste bags aligns with our commitment to reducing plastic waste and promoting a more sustainable lifestyle.
By making mindful disposal choices, you’re helping to minimize the environmental impact and contributing to a cleaner, greener planet. Together, we can take small steps that lead to big changes for future generations!
Yes, we frequently run promotions and offer bundle packs for savings. Check our website for current deals and signup to our email list.
You can purchase them directly from our website or on platforms like Takealot and Amazon.
Delivery times vary by location, but most orders arrive within 3-5 business days.
Absolutely! We love hearing from our Bamboo Bum family. Your feedback is invaluable in helping us improve our products and continue providing the best for your little ones.
You can leave a review directly on our website or feel free to reach out to us via email or through the contact form on our website.
Thank you for being a part of our mission to create a safer, greener future - one happy bum at a time!
We’re truly sorry to hear that you’re not satisfied, and we’re here to help make it right. At Bamboo Bum, your satisfaction and your baby’s comfort are our top priorities.
If you’re unhappy with the product for any reason, please contact our customer support team via email or the contact form on our website. Share the details of your concern, and we’ll work with you to find a solution, whether that’s troubleshooting the issue, offering guidance, or arranging for a replacement if needed.
Your feedback is incredibly important to us as it helps us improve and ensure we’re providing the best experience possible. Thank you for giving us the opportunity to make things right!